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We went to view a property which was shown to us by Rachel Davies of Alexanders Estate Agents. She had lots of other viewings that day but she didn’t rush us. She made sure we had plenty of time to get a good look at the property. I made a serious and fair offer there and then because it was a very nice place that we felt we could make a good home out of. From that day, Rachel has kept us fully informed, and even helped me to source a good local surveyor, and a drainage company to do checks on the septic tank. For some time, the solicitors involved in the purchase fell silent on both sides, and became difficult to communicate with. Rachel was there for us all the way. She was friendly but professional, while dealing with every aspect of our purchase. She communicated between us and the seller very promptly and clearly. We all feel that Rachel is a credit to Alexanders. Her attitude during the viewing put us at ease, and made the viewing relaxed and enjoyable. Other viewings we have been to with other agencies were a bit of an awkward experience with all the Covid restrictions, but this viewing was a very positive experience. If we were to buy another property at some point, Alexanders would be our first port of call for sure. Rachel was of course working for the buyer, but she was instrumental in making the whole process clear and straightforward for us too. We couldn’t fault her and we can tell she enjoys her work. We have only met Rachel, but her approach was flawless throughout.
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Me and my partner have had a good experience so far with Alexanders lettings. Staff were friendly and helpful and all transactions/paperwork went smoothly. A far better customer experience than I've had with other local estate agents. Time was running out as we were about to have our son who came later than expected -- Thankfully!!! We love our two bedroom flat, and baby Linghams loves it too. Love Liz.
Great experience from start to finish! Thank you Rachel Davies for all your help with selling my property and keeping me updated all throughout the process and gave me a recommendation of a great solicitor. Would definitely recommend to friends and family.
Absolutely wonderful customer service, me and my partner needed a property super fast as we are due our little boy in 3.5 weeks. They not only went above and beyond but they found us a beautiful 2 bed flat in Aberystwyth town but also had carpets changed! Very happy with the service provided by Alexanders lettings amazing company and staff...!!!
My name is Caroline and I would just like to say how well mannered and helpful the staff were at Alexanders on my visit to Aberystwyth last month. I suffer with severe Epilepsy which means I must have my scooter and my dog Doodle around me at all times to alert me when a seizure is about to occur. On my visit I thought I would take a look at the housing market. A lady in the alexanders office could see I was struggling on the step and came out to assist me right away, and helped me sit down. Pouring with rain she insisted to help bring the scooter inside to prevent it from getting wet and even went that extra mile to get myself and my dog Doodle some water. The kindness and hospitality of all the staff that were there that day during my epilepsy seizure will not be forgotten. Great customer service, thank you all. My search still continues for our dream home by the seaside. See you all in the new year.
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