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Piedmont West

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Atlanta, United States

piedmont.org
Hospitals· Cancer treatment center· General hospital· Corporate office

Piedmont West Reviews | Rating 4.7 out of 5 stars (5 reviews)

Piedmont West is located in Atlanta, United States on 1800 Howell Mill Rd. Piedmont West is rated 4.7 out of 5 in the category hospitals in United States.

Address

1800 Howell Mill Rd

Phone

(404) 605-1810

Service options

Online care

Accessibility

Wheelchair-accessible entrance

Open hours

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Anthony Grantham

This review is for OrthoAtlanta, Today Oct 28th 2020, I went to OrthoAtlanta with whom I've had a billing issue for some months. I was initially greeted by Ms. Cheri who proceeded to listen to my issue. Cheri immediately sympathized and empathized with my outstanding issue and went into action. Cheri analyzed the situation, gave further needed clarification, and then got a senior manager named Eddie involved. Within 30 minutes the year long issue was resolved and I had all the necessary documentation I needed to also close the issue with credit reporting agencies as well. It was all a simple billing misunderstanding. This is the type of customer service that goes above and beyond just regular day to day duties and operations. It is this type of commitment to excellence that allows me to retain my faith in people. It is the realization that there are still great people out there that will go the extra mile, if you simply approach them the correct way. My sincere thanks to both Cheri and Eddie for going out of their way to take care of a patients concerns without hesitation. Neither of them had to bend over backwards to help me, but yet they did anyway. For this I am eternally grateful. You both get an A for your attention to detail and just being amazingly helpful. Dr. Simbas you have two staff members that are both worth their weight in gold. You should keep them both for as long as you possibly can. Please ensure they both get Christmas bonuses to properly take care of their families. Happy Holidays and kindest regards, Anthony G.

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Marilyn Dryden

Had a great experience for first visit. Staff was very friendly. They went out of their way to accommodate me getting me an MRI appointment same day. I had a great visit. I would highly recommend this place. Everyone was friendly and helpful.

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Gaston Djomand

I love this place. Dr Mathers has been awesome taking care of my injury and the follow up is outstanding. My physical therapist Ryan is also awesome and works me towards full recovery... I absolutely love the personnel... great place!!!!

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Kathy Hawken

So far a 5 star location with Front staff being more than accommodating and friendly. That’s important! Dr. Symbas communication was great and his PA Kelly was more than informative. Very much appreciate!! Thank you and hope if I do knee replacement all goes well.

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SC Bonner

Dr Symbas took time to talk with me and explain what was going on with my arm. He was very congenial. The other staff members were also fantastic and very efficient. Would definitely recommend this practice

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