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TML Health

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Austin, United States

tmlhealthbenefits.org
Insurance· Medical billing service

TML Health Reviews | Rating 2.6 out of 5 stars (5 reviews)

TML Health is located in Austin, United States on 1821 Rutherford Ln #300. TML Health is rated 2.6 out of 5 in the category insurance in United States. TML Health Benefits Pool is dedicated to serving the healthcare needs of political subdivisions in Texas. What is more, TML Health Benefits Pool understands the impact of today's economy and the challenges confronting the members we serve. Now more than ever, it is increasingly important to uphold our mission statement: Bringing members together to provide quality healthcare benefits for employees and families at an exceptional value.

Address

1821 Rutherford Ln #300

Phone

+1 5127196500

Company size

51-200 employees

Headquarters

Austin, Texas

Founded

1979

Accessibility

Wheelchair-accessible entrance

Open hours

...
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C

cindy feldt

We have had this insurance for 10 years. They used to provide good coverage and good customer service. But year after year it has deteriorated. I now keep a spreadsheet to keep track of my claims because of all the errors they commit.

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Derrick Benn

One of...if not THE best healthcare options for municipalities in Texas that want to balance coverage for their employees and costs. Unmatched rate stability and no or low cost prescriptions are two of the best benefits. It's a creative, non-profit healthcare organizations that is created by and for Texans! Quite possibly the best kept secret in healthcare. It really is about the \power of pooling!

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J Sallee

I had a few different customer service reps tell me that I did not meet my family deductible and I had a few that told me that I had met my deductible. Instead of getting the run around, I asked to speak to a manager about this claim further and so I could get a straight forward answer. Maribel (Customer Service Manager) is the worst. She will not call you when she promises. I first called and left her a message on 02/14/17 and never heard anything, so I called her on 02/17/17 and she promised she would have the audit report done and call me that afternoon. She never called. I followed up on Monday 02/20/17. The customer service rep I spoke to had to go talk to Maribel. I was told that it was President's Day and that the report wasn't done. They said to give them a couple of days. I waited until Friday 02/24/17. I called in the morning and the female customer service rep was very polite and asked for my email 2 different times and I confirmed it with her at least 4 times. She said that she wanted to send me the audit and give me a chance to review it and Maribel would call me at 1:00pm. Maribel never called. After I got off work at 5:15pm, I called and spoke to a different rep and told them I never received the email and that Maribel never called like she promised. The rep repeated back my email to me and it was wrong. I gave her my correct email address and she promised me that Maribel would call me within an hour. I confirmed with her that she would call me at around 6:30 pm and she said yes and that Maribel usually works until 8:00pm. Well guess what? Maribel has yet to call me as I am writing this post. I have never really had any issues with this insurance company until recently. contract?

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Bill McLean

I have had T.M.L. insurance for 8 years. I recently hurt my back and my Dr. ordered an M.R.I. T.M.L. denied the M.R.I. and stated that they wanted 6-10 weeks of therapy to see if I got better. How do you do therapy if you dont know what the problem is. I DO NOT RECOMMEND THIS COMPANY! I have payed in for years and then they deny my claim? I am in severe pain day in day out and these folks don't care! I give them (1) star only because it will not let you post if you don't rate them.

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Chris Ratliff

I can't get anyone to answer a phone at all, or if they do, they just pick up and then hang up immediately. Don't get hurt or need anything done if these folks are your insurance.

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