Topps Tiles Belfast Boucher Road

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Belfast, United Kingdom

toppstiles.co.uk
Flooring store· Home improvement store· Tile store· Hardware store· Tile manufacturer

Topps Tiles Belfast Boucher Road Reviews | Rating 4.2 out of 5 stars (3 reviews)

Topps Tiles Belfast Boucher Road is located in Belfast, United Kingdom on Unit 4 Boucher Rd. Topps Tiles Belfast Boucher Road is rated 4.2 out of 5 in the category flooring store in United Kingdom.

Address

Unit 4 Boucher Rd

Price range

$$

Phone

+44 2890232266

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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L

Lorraine Mc Aleer

I had looked online but was so glad that I called in. They have such a wide range and the staff were very knowledgeable and helpful. I ended up going for something totally different to what I thought I was going to get! It was obvious that the manager and assistant had a lot of experience and helped guide me in my choices! They came across like they genuinely cared. Would highly recommend this great showroom and team!

S

Steven Rafferty

Bought some tiles and the junior member of staff stated we could return unused full boxes, without stipulating a time frame. Came back with my wife to return a single box and the manager Julia flatly refused stating a 60 day limit - non-negotiable. The junior member of staff even rudely pointed out it was clear on the receipt. There was no sympathy or understanding to this predicament. I rang Topps Tiles costumer services and they kindly said that would be no problem. I returned to the store and Julia called me a bully in front of her staff and even a costumer. I was dumbfounded to say the least. I have never experienced anything like this before. I recontacted costumer services and again they apologized profusely and were shocked at this treatment. They said the area manager would be having words with Julia in relation to her poor conduct. The final cherry on top was the junior staff member stating, othing will come of it\ - with a wry smile. I hope someone senior from Topps Tiles reads this to sort out the toxic culture in the Boucher store.

A

A Thomson

Great customer service from the manager