Bideford, United Kingdom
7 Honestone St
N/A
Hi Ordered on Wednesday delivery turned up two days later(order no1) Order no2 turned up quicker thanks Michael. Just remember most of the manufacturers are closed down at the moment so getting hold of some item is hard, but Michael makes it look like a bit of cake. Been using Osborn's Models for year by post or at the shop. But shop is best and u can pick Michaels brains for ideas and see all the new stuff they are making in there cabinets.
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Osborn's drystone walling is an excellent product and beat the competition hands-down
Despite the lockdown and the problems this has caused the service has been very good. The website and answerphone message explain the current situation and contact by email has brought a quick and honest response from Michael. Although due to availability my order had to be completed in two parts I am a very satisfied customer.
I ordered during the lockdown so expected some delay. Keeping things in perspective, I was pleased with the Osborns helpfulness and got what I wanted at the right price.
Osborn's appear to be an ideal destination for railway modellers however it didn't turn out like this for me. After ordering (and paying for) ballast and paint seven months ago I still have not received either. I have emailed them many times with only two apologetic replies, the most recent two months ago! Despite this, their website is still advertising that they are taking orders with no mention of any delays.
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