Bolton, United Kingdom
Spa Rd
N/A
+44 1204521611
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Darren and the team down at Magnet Service with a smile, down to earth, all round great bunch with quality products at affordable prices... Thank-You
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Very helpful staff fitting us in at short notice
Great service a price.
I can honestly say that I have never experienced such bad customer service in any business when trying to purchase something, Magnet kitchens you need to review the sales people/ process you employ, I went to your Bolton showroom in Spa road on the 30-july and was met by the most aggressive, condensing, arrogant sales person, I would not want anyone else to endure his onslaught, he constantly and consistently over shouted my wife, did not listen to what she was saying, all he kept repeating was that he couldn't help us unless we left a deposit, and all of this was before he even knew what we were asking , all we wanted to do was to book an appointment to have a kitchen planned....... I am really upset that I have to leave a 1 star review, your company / employee does not deserve such a high number, zero is to good for your employee today, I would like someone from your company to reply to me . Thank you .
I am feeling shame to give them one star. Customer service is absolutely disgusting, rude attitude. Under one minute of phone he quoted me price of 25,000 and also again over the phone in the same minute he figured out that I can't afford to buy the kitchen. Before even any measurements or design how can you calculate the price ? Please read the other two reviews about their sales people attitude. They even don't bother that you visit them. If you don't need customer then close this showroom and open a babar shop.
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