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+971547004888
Excellent Service. We were planning a Unicorn themed party for our daughter and Cake talked had the perfect cake for the occasion. The online ordering process was seamless and so was the communication via whatsapp ahead of delivery. The order was delivered on time and the items were in perfect condition - exactly as in the picture, with requests incorporated without any defects! All the kids and adults loved the taste as well! Thanks Cake Talk for making our little one's day special!
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I ordered a cake for my friend to be delivered as a surprise to her. I ordered it on Wednesday, to deliver it on Friday morning or at least by afternoon, that’s how people deliver a cake. But afternoon when I checked they didn’t deliver it. I messaged them to know the status and they said it will be delivered at 8pm at night and the reason was that their colleague thought that it was for midnight delivery, midnight delivery at 8pm?? I didn’t know Dubai has 8pm declared as midnight. Anyhow, my friends family waited for it till 6 and then they went out to celebrate without the cake. At last they called the shop and said will collect the next day morning, that was Saturday, and after they collected it.. they went home and to their dismay they found out the fruits to be rotten when opened. All the fruits including strawberries were rotten and moldy with fungus, how can strawberries rot in a day, and the fruit was dry. So that means the bakers are inexperienced and they don’t know how to prepare a cake to be fresh for at least 2 days? My friend has kids and imagine they consuming the rotten cake. I feel sorry for spoiling my friends birthday, as they waited till evening for this cake and had to celebrate without this cake and how sad the next day they get rotten fruits on the cake. It’s pathetic. I paid them 176 AED for rotten fruits? They are highly unprofessional as they haven’t replied yet to my photographs and complaint. Please don’t buy from these people and please don’t spoil your dear ones birthday like I did by ordering the cake. I won’t recommend them to anyone. Please don’t spoil others day just because you want a business.
I’ve tried countless times to give this company a chance to redeem itself but I’m constantly disappointed. The cakes are honestly really good, which is a shame because the customer service is the worst I’ve ever experienced. The team doesn’t pick up phone calls, they ignore customer calls and delivery sometimes is so delayed I question the freshness of the cake itself. My last order was December 17 and I couldn’t be more shocked at how rude the staff is. I suggest you don’t bother ordering from here, it will be a headache.
Beautiful cake designs, nice packaging. Seamless experience, team is always available on what's app. Free delivery & on time. If you are looking for impressive cake, this is the place.
Great job! Very nice and delicious cake. I had ordered MACARONS BERRY CAKE 2 and that too at a short notice. Guys were responsive and quick. Cake was for my wife’s birthday, she loved it!! Would highly recommend them!!
The taste of the cake is the best i’ve taste so far in Dubai. Im not a dessert person, but i eat 2 slices of their cake for 1st time. Very responsive and patient with all my questions and request. Thank you High recommend for your celebration cake.
The worst service and quality I ever experienced. I ordered a naked cake, two hours before a fondant cake arrived. Cupcakes was done so poorly. I called numerous times, finally a received a call back and the cake was replaced. Upon cake cutting it fell apart as obviously it was not set. Cupcake bow ties looked bad, cups was a disaster. Cupcakes was dry! I was left embarrassed before my guest. Still no response from you guys. I paid 1600 for a job I could have done better at home. I severed my guest spinneys cake at the end of the day.
Thank you Cake Talk for the beautiful, yummy Cocomelon themed cake for our baby’s 2nd birthday. She was super excited seeing her favorite characters on cake. We really loved it ️. Hats off to your team for this wonderful cake.
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