Calvià, Spain
Carrer de Còrdova,
N/A
+34971132359
I should have burned the money I gave them. It would have been a better service. Once I paid a massive fee of 900 Euros for two very small but time-sensitive tasks, around eight times the normal cost, I was ignored entirely by Nicolas Emery, who avoided my calls or emails, and I had to chase round after anyone I could get for information, day after day. Others went on holiday and didn't leave any indication of where they had gone, so I was left to worry for weeks. Any emails sent were fractured and unprofessional, leaving me without any answers. They filed my tax revision 10 days after the deadline as a result, did not give any reason for this, then ignored the second deadline too, without any explanation. A third deadline was coming up, and they had done nothing to make a document to file. I had to do it myself with a couple of hours left to spare. They did not attempt to solve another problem I had, even though they were contracted to do so, and misunderstood entirely what I hired them to do, even when explained in both English and Spanish. Four months later, as the job of a few hours work was still not completed, I asked for a partial refund. They have ignored me, with not even the courtesy to reply and explain or say sorry. I give up trying to deal with these people. They don't care what happens to their clients. I now have to pay someone else to deal with the mess left behind, losing more money. In my opinion, if like me you operate with higher amounts in an international market, it could be a big risk to your fiscal reputation with this firm. I am glad I found out how poor their services are before asking them to do main tasks.
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Totally untrustworthy! Nicolas Emery offered his services when I bought a property in 2016 to pay the 3% tax on my behalf, which has to be paid to the tax office within one month of the sale. He did not pay this tax and this only came to light when I sold the property on 18 months later. Nicolas Emery did then eventually pay the tax after several calls from my Estate Agent, but there was a fine occurred of 1214.00 which he did not pay. I did not know about this fine until my bank account was embargoed by the tax office and as the property was in my name, the money was taken from my bank account. I have tried unsuccessfully to retrieve the 1214 from Nicolas Emery, I have only managed to speak to him once when I turned up at his office, he accepted responsibility and promised to pay me back within the week, but that was over three months ago and since then he has completely ignored all my emails and refuses to take any of my calls. I am extremely disappointed with his attitude and I will never use this company again.
Rita great PA to Nicholas,
Siempre el mejor servicio
Deli
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