Colombier-Saugnieu, France
N/A
+33 426007007
Baggage storage
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible seating
Right now they are doing antigenic tests in a closed, crowded space which is exactly what we need to avoid. I don't have words for this. There were around 30 people sitting and standint next to each other, zero distancing, and no aeration, or open door or window. A closed hall, with low ceilings. And the wait time in from 30 to 40 minutes, they call you so you have to stay. I am mad and surprised people are treated like this and forced to take these kinds of risks.
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Very nice and well structured airport. By the way, you can be in the center of Lyon (Part Dieu) in 30 minutes by Rhônexpress.
France! They want your act of birth before signing papers and employing you, here! Even if this is only a sesonal job like olive picking! Not that much concerned with health certificates of any kind, surprisingly.....
Very quiet and helpful staff .. many points to sanitize ....fortunately managed to get back into UK
Nice airport, with direct access to the high speed trains for local interconnections
Absolutely shocked at the level of customer services for a manager really not happy. We checked in Lyon terminal 2 for Easy jet flight to manchester. My partner had a hand bag and a cabin luggage the lady at the check in desk ADVISED her it will be okay. We then went through security and everything was okay. We then went to gate as advised (gate 11) the lady at gate didn’t say anything to us and we were the 1st one there and the plane was delayed for 30mins. She could clearly see our bags and not said a word. Eventually the gates were open and we were about to board the plane. She straight away asked us to pay 57 for the luggage and I tried to argue my point the fact that we’ve been advised that everything was okay. She then decided to call her Manager and she was even worse and threatened my partner that she won’t allow her to board the plane. The manager called the check in desks and apparently she didn’t say anything to us which is clearly not true and this made us even angrier. The level of respect shown to us from Kim and the manager Najate was unprofessional. Really not happy with the service for these 2 staff working for you. It doesn’t look good on them nor the company. My point is that, we were misinformed and when they called the check in desks they also denied this and they didn’t want to hear our argument and tried to charge us an extra fee of 57 which we refused to pay and pay ended up boarding the plane with all the stuff in our hands. Kim (the lady at the gate) Najate ( the supervisor)
Good airport. Easy to navigate, and train connection to the city center is convenient (although you have to walk a LONG way from the terminal to reach the station). Somewhat small and lacking in amenities, for the second largest city in France. There was construction happening when I visited, which I would think should be completed so the airport may be better now. Overall, not as bad as the overall rating would indicate. 4/5 stars.
beautiful airport but i lost the plane:-(
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