Coventry, United Kingdom
4 Fairfax St
$$
+44 2476222278
N/A
COVENTRY
No-contact deliveryDeliveryTakeawayDine-in
Bar on siteGood for kidsHigh chairsToilets
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholAll you can eatBeerCocktailsCoffeeFree water refillsHappy-hour foodHealthy optionsLate-night foodSmall platesVegetarian optionsWine
Last night we thought that we would try food from this restaurant for the first time. We ordered two mains and some side dishes through Just Eat, to be delivered. The food arrived on time, but there was a main course missing, not a great start. I phoned the restaurant and they admitted that they had made a mistake. It was really difficult to understand the lady that I first spoke to and how this could be resolved. They asked me to reorder the dish from Just Eat, which I refused to do, as I had already paid for the dish. In the end they agreed to send out the complete order and I would give them back the food that was first delivered, as it was cold. After 40 minutes of waiting for the food, I got a call from the manager, to say that there was no charge on his mobile phone, so he could not deliver the food, as he needed it to find my address? It just sounded like a poor excuse to not fulfil, what he had said he was going to do. They couldn’t or wouldn’t give me a refund and the manager told me that I needed to sort it out with Just Eat. This still has not been resolved, 23 wasted on food that we didn’t eat and an evening ruined by the unprofessional staff at this restaurant. I’m never ordering food from this place again!
like
Incredibly delicious food and very good value! The Singapore rice noodles were incredible. Interior was also very cool!
two days ago was our first time we went to this place. But It is no doubt not the last time. We had great time with the attentive service, with the exceptional dishes and wine and with the decent cost. We will definitely return there soon.
A decent restaurant in the heart of Coventry. The food quality is quite good, having a variety of Japanese and not only dishes, while the staff is extremely helpful. Although the service some time is quite slow. I personally recommend the chicken kaitsu and the calamari. The prices range from low to medium. I definitely recommend it!!!
Amazing Japanese/Korean cuisine, comparable to the meals I've had from Japan! Such unique styles of dishes that you wouldn't find elsewhere, and I absolutely loved the setting! The staff were also so sweet Would love to go back!
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