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+442089527061
Very bad customer service esp the woman named K*****A. They are opportunist and will rip you off. If you need refund due to any unexpected circumstances, they will try to ignore you and ask you to contact the airlines directly and make your life miserable. If this was the case why would I hire an agent? Do not go there they are full of scams!
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Worst travel agent ever. I wouldn't even give them a 0, instead I'd give them -5 (negative) stars. Please stay completely away from them as they have the worst customer service and I deeply regret purchasing my tickets through them. None of them have the will & desire to help the clients and they're all very unprofessional. Also, please DO NOT fall for their verbal promise as they will be lying & scamming you. I hope their business closes down rather than hundreds of innocent Nepalese being victims of them. Please relay and pass the message around in order to spread awareness.
Don't know why Google doesn't give us a \Zero Star\ option because this agent seriously deserves that. It's such a shame that despite being Nepalese themselves, they lie and scam other innocent ones. It's actually business and people like them who lets down the impression of Nepalese in the U.K. I've heard a lot about them from my colleagues and had never and will never ever return back to them after my last one. I too had a tough time with the employees from there, especially \Scammer Ashish\ (shame it matches my name) and \Scammer Sheetal\. Everyone, please please please please avoid this Deurali travel agent at all cost. They've also opened another branch in Aldershot and I hope it is not of the same nature.
Bad customer service and they don’t respond our phone call
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