Tesco Bank

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Edinburgh, United Kingdom

tescobank.com
Bank· Retail· Banking

Tesco Bank Reviews | Rating 3.2 out of 5 stars (5 reviews)

Tesco Bank is located in Edinburgh, United Kingdom on 2 S Gyle Cres. Tesco Bank is rated 3.2 out of 5 in the category bank in United Kingdom. We offer a range of personal banking and insurance products, including current accounts. Discover simple & more rewarding ways to bank.,Tesco Bank is a British retail bank which was formed in July 1997, and which has been wholly owned by Tesco plc since 2008.|Tesco Bank is a wholly-owned subsidiary of Tesco, which gives us the freedom to make decisions based on what we really think is best for our customers. As part of the wider Tesco Group, we aim to live by the standards defined in the Tesco core purpose and values. Our core purpose is a clear and simple statement of what we do and what we stand for: to serve Britain's shoppers a little better every day. So, in practical terms, how do we do this? For a start, we listen to our customers and then deliver on what they really want when it comes to banking. Ease, value, trust – these are the things that customers want, and so these are the hallmarks of all the products that we offer. To make life easier for our customers, all the products and services we offer are available online, on your mobile and over the phone. Most of our customers enjoy the convenience of buying and servicing their accounts online, and our call centres in Glasgow, Edinburgh and Newcastle are open seven days a week. Our colleagues are not set individual sales targets and do not receive incentives. This is because we want the focus to be on listening to customers and serving their needs. We also believe wholeheartedly in the importance of rewarding loyalty when customers choose to buy or use our products, and we do this by offering Clubcard points to customers on almost all of their spending. Today, we pride ourselves on our range of simple and convenient retail banking and insurance products designed specifically to meet the needs of Tesco customers. We believe that every little help makes a big difference, and by putting the customer first and rewarding their loyalty, we’re offering something we believe every bank should.,Tesco Bank is a British retail bank which was formed in July 1997, and which has been wholly owned by Tesco plc since 2008.

Address

2 S Gyle Cres

Phone

+44 1312035000

Company size

1001-5000 employees

Headquarters

Edinburgh, Scotland

Founded

1997

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift

Open hours

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PETER NORTH WALES

Don’t bother asking Tesco Bank to sort a charge back on your Tesco credit card. They tell you by automated reply that they have a backlog of 6 weeks before they even look at your claim. Very sorry that I gave up my Nationwide credit card. Had excellent service there. Still waiting with no response from them. They are completely useless! I would never deal with these incompetent fools ever again.

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J rice

Worst bank I've ever used. God forbid if you ever have to go through fraud investigation. Beyond snobbish, they just don't care!!!! Please please help yourself don't use Tesco bank!!!!!!!!!!!!!!!!!!!The one star is because there's no negative point!

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Miles Forde

My experience definitely should stick to the bread and veg, for an online bank I have already received over 50 pages of guff and still no access to my new account account, will they answer their phone- oh no, they are 'busy'.

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Lindsay Blancke

Wow Tesco bank amazing service thank you

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Brandon Wright

As a returning customer to Tesco Bank, I am completely dissatisfied with the service. I obtained a friendlier and more professional service at the Bank of Scotland, not to mention a far better rate. This firm should stick to selling loafs of bread and not banking.