Farmingdale, United States
2090 Broadhollow Rd
N/A
+15167957600
Jean is phenomenal ! Super patient, humble, understanding, and knowledgeable. Not once did I feel pressured or uncomfortable. He explained numbers and the different options for me which was amazing. I wanted a specific car color and interior that was not in this location’s inventory but he got my car from another dealer location and had it delivered the same day. He answered every single one of my 1000 questions kindly with no sign of annoyance. Overall my experience was extremely pleasant and satisfying. So happy I decided to chose Lexus of 110 to lease my new car. I HIGHLY recommend Jean and Lexus of 110. Thank you so much!
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The reason why i gave this place a five star rating was because of Anthony Torres. He had the patience to explain the cars to me and my family. I was very happy to purchase this car because i liked this car for a long time before i made my decision. Thank You! I also have some complains 1. Like i said, i bought this car brand new, the car only had 4 miles on it when i drove it home. 2. At 724 miles i bought it back for service......... because a few times when i tried to start the car it did not start. The dashboard blinked but the car did not start. 3. i immediately called for service and bought the car in 7/20/20 at 8 a.m they told me that the car's battery was dead.. i was like? are you kidding me? 4. Even though they replaced a brand new battery for me i was pretty upset being that this is a new car. 5. I am not going to upload the proof of the service paper because i am not blaming anyone for this, but in the future i recommend double checking all the cars before they go home with customers. Again, i would like to thank Anthony Torres for all your time! i still recommend this place for all their great services!
I leased 2021 Lexus UX 200 from this dealership recently. I had a wonderful experience. Everyone was warm and welcoming! Raymond and Robert they were very professional and friendly! Raymond was very knowledgeable to explain the features of the car in detail. If you are looking to buy Lexus, I would highly recommend this dealership!!
Such an amazing service team! Everyone was friendly and made you feel welcome. Plus even though I was late to pick my my car by a few minutes, they stayed by past 5 and helped me out! Happy New Year guys!
5 star dealership with 1 star customer service especially, ROSEANN. She was the most rude person I have ever dealt with in my life. She lied about having a loaner vehicle and made me miss my appointment. She accused me of having body work done on my car and that my warranty won't cover my headlight due to that. Guess what ROSEANN, I have never been in a car accident in my life. The manager and the rest of workers were very nice, but this lady has got to go.
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