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Whole Family Health: Antonio Zamorano, DO

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Glendale, United States

mywfh.com
Doctor· General practitioner· Weight loss service· Internist· Family practice physician· Geriatrician

Whole Family Health: Antonio Zamorano, DO Reviews | Rating 3.6 out of 5 stars (5 reviews)

Whole Family Health: Antonio Zamorano, DO is located in Glendale, United States on 1030 S Glendale Ave Suite 200. Whole Family Health: Antonio Zamorano, DO is rated 3.6 out of 5 in the category doctor in United States.

Address

1030 S Glendale Ave Suite 200

Phone

+1 8186389680

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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L

la la

I'm a current patient looking to switch asap. This is an awful practice. Poorly managed by Zamorano, with a ragtag team of brash and unprofessional clock punchers. I scheduled my first visit with the DO but showed up to my appointment (and waited close to TWO hours) to be seen by his nurse practitioner. Their method of referring you to specialists is bizarre and involves writing a referral on a prescription pad (like an Rx you would bring to a pharmacy). They claim they are too busy to follow up on labs and force you to call them, but are always out to lunch/on break or just too caught up with office gossiping to pick up the phone. During my last visit, I overheard them trying to calm an irate client. Not surprised. I intend to file a grievance with Medicare/Medicaid and suggest other like-minded patients follow suit.

E

Eric Otis

I’ve had positive experiences dealing with Dr. Z, and his staff has always been friendly. He gets right to the point of your visit and listens to your concerns. I’ll definitely return.

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Denise Timberlake

The staff is very friendly and helpful with all my needs. Dr Z is the best a Dr that understand and listen to your needs.

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Karina

This was my first visit. Prior to the visit, I was prompted to confirm the appointment three times, once over the phone, then over email and again over text message. I also exchanged emails with a representative to confirm that the Nurse Practitioner would be comfortable assessing some of my concerns, since the doctor wouldn't be available. I was in front of the office door at exactly 2:10 PM. My appointment was made for 2 PM. No one answered the door when I knocked. Some patients eventually left and I was able to get in while the door was open. By that time it was 2:12--2:13. There was no one at the front desk, I walked in and a worker was taken aback to see me. She said they were closed and that they allow 15 minutes before canceling the appointment and it was 2:15 already, it was NOT 2:15. Then the front desk receptionist comes out and asks if this is an emergency and that the nurse can see me if it is. I say that I don't need to go to the ER or Urgent Care, but I got time off work and made sure to be here. She said she'll \talk to the nurse.\ Then she left and there was whispering for a while. She comes back and hands me paperwork to fill out. At this point I'm pretty shocked. Being made to feel an \inconvenience\ at a first visit to this office was a major red flag. But I start filling out the paperwork anyway. Another worker passes by and the receptionist asks \Can you take her blood? Because so-and-so is gone already\. At this point I'm on page 3 of the form and I say and I'm sorry, but I'm uncomfortable being here and I will not be taking this appointment now. Everybody was already on their phones and ready to leave the office when I arrived. No appointment should be made for 2PM if the office clearly closes AT TWO. Horrible experience. Absolutely DO NOT recommend this place. The staff is always a clear representation of the practice as a whole, and I'm very disappointed that this doctor allows his office to run this way.

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Gary Gutierrez

Dr. Zamorano has always been a great Doctor so far. He's honest and straight forward. Keep it up Doc!

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