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John Bear - Auto Group

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Hamilton, Canada

johnbearhamilton.com
Car dealer· Buick dealer· Chevrolet dealer· Used car dealer· Cadillac dealer· GMC dealer

John Bear - Auto Group Reviews | Rating 3.9 out of 5 stars (5 reviews)

John Bear - Auto Group is located in Hamilton, Canada on 1200 Upper James St. John Bear - Auto Group is rated 3.9 out of 5 in the category car dealer in Canada.

Address

1200 Upper James St

Phone

+1 9055759400

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Open hours

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J

James Gummerson

I have been dealing with Catherine in Service for years. She has been amazing. Last week I called her and explained one of windshield wipers wasn't working. She told me to come down right away. When I got there I expected to wait for sometime but Catherine pulled my car in immediately. Her technician instantly fixed my issue and I was off. Superb service! Thanks you Catherine for all you years of service.

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Amy Quattrociocchi

We spent a Saturday visiting car dealerships as we had a list of cars we wanted to test drive. We did not intend on purchasing that day. We were feeling discouraged because our experience had been one of either very pushy sales people or being completely ignored. John Bear was the last stop of the day. We were looking at a vehicle and Glenn came out to ask if we had any questions. He was very friendly, knowledgeable and had a great sense of humour. He was not pushy at all and he took the time to answer all of our questions. An hour later we were signing papers for our new 2020 Terrain, which we are loving! All around we had a great experience with everyone we encountered however, Glenn really made the experience an easy, stress-free and enjoyable one. Would highly recommend John Bear and Glenn if you are looking for a new car. Paul & Amy Q.

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Rick McDowell

20 Years ago I vowed not to return. I should have kept my vow. This is a 2 part review. Firstly, I have never seen such blatant disregard for customers safety ever. In the hour I stood waiting for my vehicle the 2 ladies at the service appointment desk refused to wear their masks. Instead they hung them under their chin, we saw them both talk to at least 6 other employees unmasked and right in their face, no 2 meters. One older gentleman was having issues and again she was right up in his face. We did see them put them on when a few customers came in but for the most part is was disturbing. Our vehicle was brought in and was there 2 1/2 weeks and didn’t get foxed. For that matter there was more wrong with it than we dropped it off. We took it to another place and it was completely repaired in 4 hours. Bear was replacing modules and such when it was in fact a simple broken wire. Their technicians need better electrical training.

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raf kosior

This was my first time buying a brand new truck. I have to say....I was very impressed with this dealership. My sales person was Martha She made me feel comfortable and welcome.. Love my new truck and everyone at John Bear Chevrolet for making my new purchase a walk in the park ....you guys are the best

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HELENA STEWART

Amazing staff and service. My partner and I were very fortunate to be able to purchase a car and we are thrilled we chose John Bear Hamilton. You will not leave disappointed. All questions were answered, they were patient with the many we had. Went above and beyond in helping us find the perfect fit. Will recommend to any and everyone.

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