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A big thank you to Angela and Ian for all their care,compassion, and attention to detail in organising my auntie's funeral. The connection with the local community makes the service provided unique and special. Thanks to all the team. Paul McGovern
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Thought they were absolutely wonderful, have been singing their praises to everyone and recommending them, paid my mums funeral on 10/5/19 by Bacs with the details they provided me with, told them numerous times the funeral being paid for was a weight off my mind, have got home from the cemetery this evening with a bill dated 23/5/19requesting payment, mum's name in bold writing, a breakdown of their services and what they provided even down to the embalming, feel like I've just been pushed over the edge at an awful time, called them and was diverted (I understand, it was after 6pm) no reply, I have no words left, I have just gone back to work and trying hard to live life without mum then I get this, worries me if I had a loved one who had passed I wouldn't be able to contact them if my loved one had passed outside office hours 9-5,
Hardacres were brilliant and took control of the whole situation. I can honestly say that every person we dealt with from their admin to their drivers were amazing and could not do enough for me and my family.
Hardacres were very professional and helpful at a very difficult time when my father passed away. Thank you Hardacres for everything you did.
Deli
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