Leeds, United Kingdom
267 Dewsbury Rd
N/A
+441132762954
The most disorganised team! The miscommunication is unbelievable. Have been waiting for prescribed compression stockings for over a week? First the young lady who looks at you strangely confirms that the order had been placed and should arrived in 3 days, came back after 3 days to find out the order was never placed!! The order was then placed over the phone at the time and I was told it would arrive in the next 3 days, left my phone number to get a call once this arrives! Never got a phone a call? So I rang, to again have this unprofessional young lady on the phone who was speaking to another costumer at the same time and left me waiting for 10 minutes! Someone else then answered the phone and I was told to pop back the next day (Saturday) they would have a delivery arriving! Saturday afternoon I walk in there to then find out they never get deliveries on a Saturday! I am astonished with this service!! Maybe some management and communication training or regular team meetings, would be great?? To at least improve the miscommunication and unprofessionalism, which is a very important thing when working with costumers who have medical conditions. End of the story, still no stockings and my partner who has to work 50 hours a week with severe varicose veins is left struggling! Well done!
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Always helpful and accommodating. Very friendly and knowledgeable.
Always amazing service, makes our lives easier while looking after our elderly parents.
Very good service
All staff here excellent. I use the pharmacy every day so I know especially Zaki, always welcoming and helpful. Never had any problems with service.
Deli
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