So Energy

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London, United Kingdom

so.energy
Capital Markets· electric utility company· gas company· Energy supplier· Green energy supplier· Utilities· Energy & Power

So Energy Reviews | Rating 3.2 out of 5 stars (5 reviews)

So Energy is located in London, United Kingdom on 107 Power Rd, Chiswick. So Energy is rated 3.2 out of 5 in the category capital markets in United Kingdom. Get a quote,Get a quote|At So Energy we're all about championing the consumer. Yes, we're an energy supplier, but what we stand for is simplicity and value for money. We keep things simple by only have 1 fixed rate tariff at any one time, so there's no confusion as to which tariff to choose. You get our best tariff we have available that day. We also give you the option of how you'd like to pay your bills throughout the year, not how we tell you to. We're committed to always having low prices. We have a Low Price Commitment so you know you're always on a great deal. We're not one of those companies that gets you in on a cheap deal and then hopes you sleepwalk into an expensive one. We appreciate our loyal customers; we're not here to try to exploit them. We treat everyone the same regardless of who you are. We don't offer discounts, 'mates-rates'​, 2 for 1 or 'new customer only deals'​. We believe that everyone should get the same great value energy deal. We're proud to say that were one of the very first companies to sign up to the Energy Switch Guarantee. We're doing our best to help lead change in the energy industry for the better. We're a diverse and ambitious bunch, always trying to innovate and improve, and we’re very proud of that. We think this helps us understand our customers better and will benefit us in finding new improvements to the way things are done. If this sounds right up your street, then take a look at our current openings at https://so-energy.workable.com/.,Get a quote|SO ENERGY LIMITED is a capital markets company based out of THE LIGHT BOX 111 POWER ROAD, LONDON, United Kingdom.

Address

107 Power Rd, Chiswick

Phone

+44 3301115050

Company size

51-200 employees

Headquarters

London, England

Founded

2015

Open hours

...
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Harriet Anderson

Very friendly company. I'd like to give them 4.5 stars really. Like everyone in the pandemic, it sometimes takes a while to get hold of customer service, but they go to some lengths to make it up to the customer and sort things when they realise you need their help.

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MIck williams

superb company who helped me out alot' thankyou so energy..

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Irene Bailey

My husband chose So Energy on the basis of price and quality of service and I am happy to say that they have been excellent. We got an excellent and timely response to concerns such as our meter going backward; our disconnect from the in house information device that records our fuel usage and a problem accessing our account, due to an issue with our computer. Their excellent feedback by customers is warranted.

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Helen

The support is poor. It seems that my monthly payment was originally estimated too low by them. So, I ask them to suggest a new monthly rate and a lump sum, both of which they could effect per DD. All they ever come up with is: \submit us a meter reading (best if monthly)\, although they have readings covering more than a year's consumption which should be enough to come up with a new rate. Emails bounce to and fro with a waiting time of 2 weeks for an answer, asking for readings but no new payment plan while the outstanding payment keeps growing. Nothing is resolved. This is extremely time-consuming: for me and for them. I didn't hear of them now for about a month. It seems you have to work out yourself how much you want to pay them. You have to find out yourself, the support doesn't tell you. So I paid a lump sum. Be aware that the statement is usually issued BEFORE triggering the DD so the outstanding payment looks much worse than it is.

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David Allen

I have found So Energy to be a very good supplier of my electricity. I did try to change but found the service poor in comparison. Other companies may be cheaper but service is very important. So Energy even ring back when they promise so it is easy to contact them by telephone. Keep up the good work.