London, United Kingdom
8 Voltaire Rd, Clapham Town,
$$
N/A
We booked last night . Booking confirmed. Received an Email relply of what substantial meals are on offer. Turned up tonight and was told they are not accepting bookings due to new management!!!! Poor customer service!!!!!!!! We are all fuming!!! New management did not even try to rectify the situation,so unprofessional!!!!!! So glad arch is open now!!!
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Great service, friendly staff, and great drag cabaret.
Last time that we visited was a Wednesday afternoon around a month ago. Bar itself is nice enough as well as one of the staff working at the time. Long Island Iced Tea was pretty good too. Those are the reasons why the score isn’t lower. On the other hand, the other staff member really needs to drop the attitude or stop working in a face to face role. Just some examples: He was visibly very inconvenient that we didn’t have the app to scan and literally threw the registration board at us. Because we needed a couple of minutes to decide what to drink, we had to wait for approximately 15 minutes to order (there was only 2 other tables occupied but he was busy chatting with friends at the door) In summary, typical gay bar diva attitude.
As usual made a booking and got a confirmation. Then got an email to state food requirements (albeit with everyone’s email address that booked that evening included (gdpr?) Turned up to be told not honouring bookings, they’ve fired the staff and a manager wasn’t available. Really, it’s cold out in winter. If you’re gonna bump me and the other bookings waiting outside maybe a courtesy call is in order. Will never return Glad Arch is now open
Mainstreamish colourful gay bar with a poppy but cozy vibe to it. Staff and visitors seemed very friendly and relaxed. Decent Long Island Ice Tea. Good place to pre drink before heading down to the 2 Brewers for a boogie.
Deli
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