David C Lipps, M.D. | Kaiser Permanente

NINA GETACHEW

Dr. Lipp contacted me for my phone appointment. From the beginning of the call he was rude. Throughout the phone call he grew more and more rude and overwhelmingly condescending. He asked me a question and cut me off before I can finish one sentence numerous times. He showed no empathy or even the slightest interest to what I had to say. He wouldn’t let me finish a sentence. He would just cut me off and move on or answer the question for me. Around the end of the call I grew very first rated. At that point I felt belittled, disrespected and disregarded. I was patient throughout the entirety of the call hoping he would change his attitude. At the end I chose to continue talking when he cut me off again. He just started talking over me and started speaking much louder to try to shut me up. I then stated “don’t cut me off. I let you continuously cut me off and always let you finish talking. Let me finish talking for once” He then hung up on me. I figured it was intentional. But was also shocked and hopeful that it was not. I waited and waited for a call back and never received on. This man is a joke. He lacks professionalism and mannerism. My 9 year old was taught better than him. He makes Kaiser look bad. Kaiser shouldn’t have nasty people like him under their umbrella. I put an official complaint on that terrible “doctor” with member services as well as contacted the chief of neurological and his direct manager. He chose the wrong member to act so disgustingly towards. Shame on him. What an embarrassment.

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