Mesa, United States
2659 W Baseline Rd
N/A
+1 4803940341
I brought my 14 year old Kirby in the shop for its first time ever repair. the Transmission selector broke off of the machine. I contacted them to see if they could repair it. They greeted me warmly over the phone, and told me it is repairable and I could have the machine back in about a week. So a day or two later, I dropped off my vacuum, they again greeted me nicely and after a few minutes of explaining the issue, I left with a ticket in hand and a promise that I could have it back in a day or two. The next morning I got a call telling me the repair was completed. I was astounded at the quick turnaround. They also performed a tune up of my machine. Its running like it did the first day I owned it. I love Kirby vacuums and this shop deserves your patronage. They go above your expectations in service and customer satisfaction. If ever I have a problem with my vacuum, I know where to go immediately! A big thank you for service well rendered and a better than expected price for the repair and tune up.
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Great services...they replaced the power supply module. Less than the cost of a new vacuum (with original investment).
These folks took good care of us. They looked at our vacuum and gave a quote for no charge. The manufacturer for our unit doesn't sell repair parts, but they were able to put in some used parts and get it working again quickly and for a good cost. Thanks for the great customer service! Highly recommend!
I take my Kirby here every few years for a tune up and they have always kept in great shape. Very quick turn around and they communicate frequently when needed. Its working great and its a shiny as a new penny :-)
Marvin took good care of my 45 year old Gen2 Kirby. Returned clean and shiny. Hopefully will live another 45 years.
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