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Becker Furniture & Mattress - Minnetonka

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Minnetonka, United States

beckerfurnitureworld.com
Furniture store· Amish furniture store· Children's furniture store· Outdoor furniture store· Bedroom furniture store· Mattress store

Becker Furniture & Mattress - Minnetonka Reviews | Rating 4.3 out of 5 stars (5 reviews)

Becker Furniture & Mattress - Minnetonka is located in Minnetonka, United States on 17525 MN-7. Becker Furniture & Mattress - Minnetonka is rated 4.3 out of 5 in the category furniture store in United States.

Address

17525 MN-7

Phone

+1 9529345010

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Assembly serviceRepair services

Open hours

...
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Terry Friedlander

The showroom was easy to navigate. Salesman Juan was very helpful and not pushy or high-pressure. He took his time to talk about what we wanted and then took us to a variety of items to help us narrow down our true needs. Having been in sales myself Juan did what I would do: Give the customer information and let them make the decision. Overall I was very please with the prices and selections available to me. The item has yet to be delivered but I expect to quite happy with the purchase.

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Nancy Havila

I was looking for the perfect desk for months. A salesperson at this store directed me to an office furniture catalog, which had many choices. Not only did I find what I wanted, shipped to the store for free, but it is also a great value. I found all of the staff to be friendly and helpful.

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Caryn Erickson

We had great success with Michael at the Minnetonka store. He spent a great deal of time with us on Saturday and Sunday. We purchased 2 recliners and a sectional at 50% off - a great deal. The only reason I'm giving 4 stars instead of 5 is the protection plan was not fully explained to us; the cost for the 5 yr plan was close to 1000. It came as a surprise but the plan covers a great deal and hopefully worth the cost. We understand we should have asked but assumed it would be more reasonable. We will shop at Becker again. Thank you for a good experience.

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MRS

Some of the worst customer service and follow through I’ve ever experienced. I had a custom dining room table and chairs made by manufacturer Canadel. Bad quality. I ended up returning the table and took one off the floor for a third of the cost and better quality. We liked the comfort of the chairs, though, so we decided to have them make a new set. They arrived and were also of poor quality—nicks, dents, cracks, unfinished areas, and the fabric was crooked. I called Becker, got three separate 1-800 numbers, one department passing me on to the next. I sent an email with photos to two different people in customer service because no one ever got back to me the first time. It seems like when you finally do get through to someone they pass it to the next person and never look back to make sure things were taken care of and then you’re constantly having to call and try to get ahold of someone to try to get a resolve. Very frustrating and time consuming. Customers should not have or put in this much work to get help from a company.

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Nick Lawson

Love our new couch

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