Newbridge, United Kingdom
12 Edinburgh Rd, Edinburgh,
N/A
+441312783982
I was really impressed with the service i received from Mercedes Benz of Edinburgh. Brian was absolutely amazing from enquiry to collection of my vehicle. The rest of the staff i interacted with on site were also really pleasant. The showroom is huge and lovely. I would deal with them again any day, even if it means travelling all the way to Edinburgh! Happy customer..
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Mercedes Edinburgh is the only place I go to for all my parts.. and I live in London! Steve and Sam really know what good customer service is and get (in stock) items to me the next day every time. Unbeatable prices too!!
Fantastic experience, the whole team are so enthusiastic and knowledgeable within their individual departments, the attention to detail is sublime. Will purchase my new vehicle again next time.
Mercedes-Benz of Edinburgh. Easily accessible from the motorway. Bit tough to actually find a parking space as they have so many cars on the forecourt but there is some. Just remember where you parked it. Easy wheel chair access to the building. Disabled toilets. Lounge area that serves coffee teas and hot chocolate and biscuits while you wait for your sales executive. Place has lots of sparkle and sheen to it. My sales executive was Brian. Now I was expecting the usual bulchie full of themselves salesman ship...and got the complete opposite. Brian was very much customer focused following the companies protocols around coronavirus. He just made the sales part of it seamlessly I got my car and did not have to worry about a thing. This place gets my return custom. When it comes into trading my car in I know who to ask for....if he is still works there..
Fantastic customer service experience. The staff really do their utmost to assist whether it be new or used car purchase, service or parts - smart or Mercedes. The retail area is packed with tempting offers complimented by a dedicated AMG area, smart area and Silver Arrows refreshments area. It makes a real difference when this level if service is experienced time after time rather than a one-off good day. Well worth a visit
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