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Raoul was able to get our 7 year old Regency working great again. I cannot speak more highly of his service. With all of the services I have had on my Regency over the years, Raoul did the best job by far. Extremely professional. Also, when I called they responded to me right away and the next day Raoul came early and fixed my fireplace. I highly recommend this company and special thanks to Raoul.
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Very pleased with John and his partner Raul today with the chimney inspection and cleaning, very knowledgeable and professional people and highly recommend them for anyone who might need this type of service
Highly recommend..Great service! The technician was extremely thorough. My mother is elderly and needed her Dryer Vent cleaned cause it was clogged. Took time to speak with her and I, replaced the duct going into the dryer. I like local businesses and I will be calling them to service my Gas fireplace soon.
The technician was very competent and had the fireplace working in a short time. It is an old model and he patiently showed me how to ignite the gas fireplace. Even though it is working I will likely replace with a newer model and a remote. Nicholas Chimney gave me some suggestions and an estimate. I highly recommend this company. They are polite, responsive and competent.
Nicholas Chimney installed a stove in my fireplace nine years ago. They provide an annual maintenance service that keeps the system in good working order. The accumulated soot is removed from the chimney preventing a fire that could be dangerous. The staff is very professional and far superior to other services I have used in the past. You cannot do any better than Nicholas Chimney.
Arranged to have an inspection for which we are required to pay, scheduled it, they did not show, when I called, they did not have us on the schedule. there was no attempt to reschedule/apologies or anything. Try to support a local business.
We are in the military and moved back to Alexandria. Nicholas Chimney (John in particular) serviced both our fireplaces about 8 years ago...one was acting up so we requested a service call. As before, John showed up a few minutes before our scheduled appointment time (he called to ask if we were available). He did a great job with the repair...it works like a champ. Unsure about the negative reviews about this company -- John is professional, knowledgeable, and has an amazing southern demeanor -- a real gentlemen. Not sure about the other technicians, but John is one of the best service reps I've known across all fields -- automotive, construction, HVAC, etc. -- he gets it done as is super friendly.
Deli
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