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The new airport is spacy, clean, and well planned. I can't be the same positive about the staff though. It seemed like not all workers are doing what they suppose to be doing. The lady at the baggage control was very helpful and friendly. The bathrooms were clean. It is important that all levels and rooms are accessible for handicap people.
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have a bit of mixed feelings here. first off, i am obviously very happy that my city got a new terminal instead of a truly horrendous old one. the departures are quite decent - no queues (but maybe that's because covid times), the lady at security check was extremely polite and they have screens that guide people to different security lines depending on their flights - i've only seen that in schiphol before, and it's super cool! potentially should save some time. the internal flights gates area is quite small, but cozy - there's enough room, a lot of sitting places, one small cafe and free water! again, not a common thing to find in airports worldwide :) the only downside is that I've managed to find only one power socket, not sure maybe there are more at international flights gates. the ladies at the gate were also very nice, especially comparing to Boryspil. the mixed feelings bit is about arrivals :) i am almost sure that they have the old luggage carousels from the old terminal - and they are horrible and outdated. i had a very strange experience trying to get my luggage that got delivered by another flight, and not a single staff person seemed to know how i should do it. the other thing is taxi access - they started to charge arriving cars even if they only stop for a minute, which is unheard of. considering that the only other ways to get to the airport is a trolley (which I've never seen) and a marshrutka (i know it exists but have no idea where to board it, even after I've lived in this city for 15 years) - this is beyond evil. seriously, you give free water, but you don't allow taxis to come and offboard passengers for free? COME ON
Changed since I was last there ! A very nice airport. A very beautiful city too.
The airport has a brand new terminal that is very well organized and tidy. Easy to go around and find whatever you need. More shops inside would be beneficial for all.
Very good modern airport, new termial. Like it
Big improvement over the old airport. Really nice and modern. Very easy to navigate. Getting through airport security and passport control was painless. Everyone was very polite and professional. The airport has a couple of shops and free Wi-Fi.
New terminal is really nice and fancy. It has such great potential. But unfortunately staff are so rude and not competent.
It is absolutely unacceptable that there is a fee for a taxi to stop by the airport entrance.. even for 5 min, just to let people in or out of the car.
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