Portland, United States
4 Rand Rd
N/A
+12073215992
The service is incredible! Every member of the staff is genuine, nice and approachable. I had to wait an hour for my service but I didn't even mind, the staff was so nice to talk to and very kind. Whoever is in charge of hiring - good work!!
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Absolutely awful service. Called to get some assistance with my warrantied 2018 Alfa and they said and I quote “take it somewhere else I want nothing to do with it.” Glad to know when you need help there are people like the service manager here to tell you to go screw.
I had my Stelvio in for service today. As always, Caleb Mack and the crew at Quirk Alfa Romeo were attentive and took great care of my car. Excellent customer service!
Terrible website. If you access on mobile you cannot navigate the site without constantly having the chat bot take up the entire screen. Very frustrating.
I have a 6-year old FIAT 500L. It has been a little workhorse for me (90,000 miles), but this past month it started acting a little wacky. Got into Quirk yesterday, and Caleb Mack in Service took super care of me. He kept me updated on all the things that needed to be taken care of, he addressed all of my concerns and he let me borrow a car for a few hours because the process was taking longer than anticipated (I brought them more issues after my initial appointment scheduling). I appreciate how much every person at that Service Desk has helped me over the years. Caleb is keeping that service theme alive!
I have been using Fiat Portland for over a year and spent most off my time dealing with Caleb Mack on the phone and at the front desk. My car was having trouble that ultimately resulted in an engine being replaced. Caleb was so on top of the whole process. He made it easy. Working around my work schedule, providing loaners when needed and keeping me updated throughout the whole process. Ive used many dealerships to service my cars as well as my girlfriends, but Caleb at Portland Fiat has provided the best service I have ever had from being a new customer to becoming a regular he has been extraordinary throughout
Very Nice staff and the car has been a dream for flat towing behind our RV
I've had two service related experiences at Alfa Romeo on my Fiat 500X. Both times the staff was friendly, honest, approachable and detailed. Once was a potential issue which turned out to be a recall the day I arrived and it was taken care of with little fuss or drama. The other was not a recall and handled via Fiat Customer Service and Alfo Romeo. Caleb and Stephanie handled all my concerns, they were professional , thorough, understood my concern. The repair was speedy and accurate. I would recommend any Fiat owner to use this place.
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