Richmond, Canada
3600 Lysander Ln #390
N/A
+1 6042701370
Toilets
Wheelchair-accessible toilet
The clinic clearly responded to previous reviews about the former receptionist. The new one was friendly and helpful. I was in and out in 5-10 minutes (mind you, I was the first patient) and received my results in less than 48 hours. They also followed up to confirm that all information on my certificate was accurate. Very satisfied with their services
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Very friendly and kind reception staff and doctor at the YVR clinic. I required a covid test for travel and received my (negative) results in exactly 48 hours. Very safe environment. Thanks!!
Clinical coordinator was highly unprofessional in communication and organization. Does not know how to send Zoom links, and often has computer issues. Raised voice at me over the phone, hung up on me, and lacked professional conduct. The hired psychiatrist did not show up to the appointment and had to reschedule.
Cancelled my covid test out of the blue, and used some sorry excuse about the lab being full. Yet every other clinic is still taking appts, and they all use the same lab. When they cancelled, they didn’t offer to help find an alternative, and they left me in a very difficult and stressful position. Terrible service. Will tell everyone to avoid this place.
The doctor was great and so kind but the receptionist was quite rude. I asked her for a simple photocopy of my medical records (which was mandatory) and it was as if it was the end of the world for her. If you're going their for a medical with the doctor- great, but just be warned when you come in :)
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