Rio Rancho, United States
2351 HP Way
N/A
+18448773282
Nice place, nice people. This would have been a good job for me, but I didn't really like it plus I had other things going on but they were very understanding. Traci, Natasha Randall, trainer Keith, and all security guards are very nice.
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Trainers/leads rarely respond to emails, calls or texts leaving you completely in the dark. Never contact you back with important info when they say they will. This company will soon end up closed like Sitel did. Better to pursue Alorica or Concentrix.
I worked here for about six months. At first everything was pretty great then there was a management cycle and that is when a lot of problems that were normally resolved right away took longer. Enrolling for health benefits takes two months to receive which is not normal as far as I have been informed. Every biweekly check is constantly messed up and trying to resolve it takes another two weeks with continuous runaround. Currently trying to receive a refund for my badge and headset which was promised during training and throughout entire time of employment unless stated otherwise. I am having to jump through hoops to even get into contact with the correct people who either do not respond and provide very vague answers like \I don't know\ and never get back to you. Good luck!
Met some pretty awesome people here! I love the building and the area. The drive home was real nice.
Thank you for the awesome EXPERIENCE. KIM ESPECIALLY FOR HER HELP WITH GETTING SCHEDULE ADJUSTMENTS. JOHN OPERATIONS MANAGER FOR HIS WILLINGNESS TO BE FLEXIBLE WITH ME. HAVING AN UNDERSTANDING OF MY SITUATION AS A SINGLE MOTHER. TRACI FOR MAKING SURE I GOT PAID EVEN IF A MISTAKE WAS MADE SHE WAS ON TOP OF FIXING IT. I GENUINELY ENJOYED MY JOB AND I KILLED IT IN ANY DEPARTMENT THAT THEY PUT ME IN. THIS PLACE IS AN ENJOYABLE PLACE TO WORK AND THERE IS GREAT EARNING POTENTIAL! IT WAS UNFORTUNATE TO HAVE TO LEAVE. THANK YOU GUYS FOR BEING SO AWESOME!
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