Southampton, United Kingdom
The Causeway
N/A
+442380865021
Contacted Westway as had to source a locking wheel nut key. From initial telephone call to site visit I received professional service. Guy from parts was great. Sourced the correct key in no time, ordered it and called to advise was available to collect within 24 hours of my initial visit. He was polite and answered all my questions. While waiting in my car another member of staff checked I was ok and being looked after. All in all it was a simple process with no dramas. Thanks for making it a stress free transaction
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After my alloy wheel was damaged by a pot hole while visiting family in the South just before Christmas, Westway managed to get a new wheel ordered and fitted in time for me to get home for Christmas. Faultless service, they prioritised my car so I could get home to Manchester in time and even cleaned the car as well!
Brilliant experience, Kennedy was so helpful and knowledgeable throughout the whole process and I didn’t feel under pressure to make decisions unlike other car dealers I have dealt with. I am so pleased with my car and will be recommending West Way Nissan to anyone looking to buy a new car.
The service provided by West Way Nissan Southampton was excellent. The salesman Josh Chidgey arranged for a test drive of the type of car we were looking for which was all ready and waiting for us when we arrived. He explained in detail all the options open to us and following lengthy discussions identified cars within the group which met our requirements. Within the week the car we had chosen was delivered to the branch, fully valeted and was ready and waiting when we arrived. We are extremely satisfied with all aspects of our experience and delighted with the car which was also very competitively priced. I have no hesitation in recommending West Way Nissan Southampton to anyone wishing to purchase a new or used car.
Don't bother buying from here, the after service is terrible. My (new) van started rusting after 5 weeks of owning it, and the attached pictures are their repairs. The service manager NEVER gets back to me and if i cant get my issues resolved then I'll sign write my van with all the issues and park it outside for everyone to see!
Deli
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