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Call Handling Solutions

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Stafford, United Kingdom

callhandlingsolutions.com
Call center· Facilities Services· Telecommunications service provider

Call Handling Solutions Reviews | Rating 4.9 out of 5 stars (5 reviews)

Call Handling Solutions is located in Stafford, United Kingdom on c/o GRG PR Ltd, Valerian House, University Court Technology Park. Call Handling Solutions is rated 4.9 out of 5 in the category call center in United Kingdom. If you miss calls, are concerned about missing business, fed up with time wasting PPI and obvious sales calls - then CHS are your solution. If the thought of making sales calls makes the hair on the back of your neck stand up - then CHS will do them for you. We were formally Call Handling Stafford until August 2017

Address

c/o GRG PR Ltd, Valerian House, University Court Technology Park

Phone

+44 3300102450

Company size

11-50 employees

Headquarters

Stafford

Founded

2015

Accessibility

Wheelchair-accessible entrance

Open hours

...
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Daniel Karászy-Kulin

We have been using Call Handling Solutions for a little while now and have been really pleased with the service they offer. I don't think Bruce has ever taken more than 20 minutes to reply to an e-mail which as a busines owner is really important. We always like to maintain our service we offer to our customers so have regularly tested this service and the most recent one was the best yet (inspiring me to leave this review). Charlotte answered and handled the call brilliantly and I would have never have known this was a call centre which really helps when using call handling services, I then received the message straight after with no mistakes.

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Anna Woolliscroft

Using the Call Handling Solutions call management service has been of great benefit to our business. Not only does it save time because sales and utility calls are screened but it also means that we only have to deal with qualified customer and prospect queries. The service is cost effective, reliable and it's easy to change call notes should a member of the team be on holiday. Highly recommended.

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Swan Physio

TESTIMONIAL CALL HANDLING SOLUTIONS Bruce Ridley Being a Multidisciplinary Health Clinic, with complex client needs I was not convinced that anyone, other than staff trained and working directly with me could answer our phone calls. How very wrong I was! We decided to take a chance with Bruce and Call Handling Solutions as cover for our phone during our clinic shut down over Christmas – we are glad we did and have not looked back! As all business owners will know, missing a call from a potential or existing client is not good – Call Handling Solutions take that worry away. Bruce set us an account up quickly, got it tested and has tweaked things in a very reactive way which gives our clients a great service when we are unable to answer their calls. The emails with the call details on are easy to understand and make returning the calls quick and easy. We have now taken out a monthly contract with Call Handling Solutions and find it a very cost effective way to not only free up valuable employee time, but to continue to provide our clients the high quality of customer service they have come to expect from us. I have no hesitation in recommending Bruce and Call Handling Solutions to not only provide a great value solution but a personalised service to ensure effective running of any business.

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Office PN

This company is very easy to work with and clearly know what they are doing. They are very cost effective with a hassle free service. We would definitely recommend this company to anyone and we shall continue to use their services.

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Rebecca Moloney

My clients can't believe this is a call handling company, they have all complimented me on the professionalism of \my staff\. When I've explained the set-up, they've been pleasantly surprised. Excellent service, highly recommended.

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