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The best soft play I've been to! The equipment is all clean and well maintained (think I could only see scuffs on one piece of kit which is a million times better than I'm used to seeing - it looks really new). There's so many different bits to it, think 7 slides, cargo nets, tunnels, two sports courts, very good toddler area with sensory things and a ball firing machine. Toilets were all clean as well. The food was good, they said there would be a wait and after that amount of time the food turned up. Have a look at the specials (the parmo wrap was really good) which also has healthier things like soup on. The sandwiches all looked good and well filled (but not all with sandwich filler but 'real' fillings). All the staff were really friendly/helpful and there was a lovely lady doing the rounds on the tables to make sure it was all clean etc. Will definitely be coming back when we're back in the area as our 2.5yr old loved it and could have spent even longer there given how much there was to do and even though it was busy there was plenty of space for the kids. Brilliant!
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Our first visit since re-opening after Lockdown. Covid Safe and very well managed. Tables spaced out well and plenty of signage for information. Seemed like capacity was around 40% so nice and quiet. We had to book our slot via their Facebook page, which is currently 1hr 30 mins. Paid over the phone and Track & Trace details taken when we booked. Staff showed us to our table and explained what procedures to follow. The Grandson's enjoyed being back. No ball pit, toys or football but that's to be expected. We saw staff constantly cleaning all play areas and slides. The food, which is also part of the Eat out to help out government incentive, (Mon - Wed) was as lovely as always. After our slot was up, Play Factory closes for 30 mins so staff can sanitise after us. We all felt very safe and the kids loved it.
Lots of stuff for kids to do even though some of the attraction's are closed due to Covid19. The food was reasonably priced and good value for money. The bairn really enjoyed herself as well and that is what really counts.
Very clean ..plenty of antibacterial gel. Staff friendly and very helpful, kids enjoyed visit.
I've been to a fair few soft plays since the kids came along and I loved this one. It's a big-ish one with a go kart track (for an additional 1 per child rider), a small football pitch and lots of different size play areas for kids. Food offerings are good, although the sandwich I had off the board wasn't really what I ordered (chicken, stuffing and cranberry - no stuffing and more cranberry than chicken, but the chips are delicious). We rearranged a bunch of tables to accommodate our party and a sleeping child, and staff were fine with it. Staff are friendly and helpful. It's a bit on the expensive side (11.90 for a 1yr old and a 3yr old) but I'd consider visiting again.
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