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+441142503025
I call here on my way camping to pick up supplies I haven't checked off my item list. Never let me down the yet, can rely on Towsure for what I can't get elsewhere. Also purchase my trailer spares from here, good products and good prices. On occasion I even get breakfast with my purchase. Towsure is awesome.
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Quick to accept order. Quick to take money. Poor delivery. Incomplete delivery with items missing. No response to email. 2 days trying to contact by phone. Items out of stock yet showing as available at the time of purchase. Disgraceful service! Still have my money for items not received! Avoid at all costs!
Excellent customer experience today, great range of stock, well laid out shop for social distancing and the lady on customer services was superb helping me sort a swap. Website is great but even better to visit and see all the bits and bobs that are so hard to find. Great first visit. I’m going to be back for more.
Ordered a product from Towsure that was available on their website. Delighted with the free 5-7 working days delivery ... until no product appeared. Towsure had taken the money from my account but did not tell me that they were out of stock. Having sent an e-mail (no response) and held on their phone line for 20 minutes to find where my purchase was, I discovered the reality that they were out of stock and I would have to wait over a month. Really poor service - quick to take my money slow to deliver anything!
Had my vintage road bike serviced here today by Sam. Did a great job, bike rides like new, reasonably priced, very pleased customer. Will definitely return again and also recommend your services. Thank you.
Deli
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