Westminster, United States
125 Airport Dr
N/A
+1 4108488882
Toilets
Wheelchair-accessible toilet
I have been going to this office for about 9 years. The front staff was great at first (Julie and Elaine)....however the current front desk staff (particularly Linda) is very rude and needs a class in customer service as well as communication with other staff. Even though I love the doctors (very thorough) I just can’t deal with the front staff any longer. As much as I hate to change doctors I have requested my medical records and am looking for another doctor.
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Great doctors always pleasant and thorough now the ladies at the front desk are rude and horrible to deal with. In a year's time never once had a good interaction with any of them but a great doctor is hard to find and April is wonderful so i deal with getting treated like dirt
I’ve been going to this office for about a year now seeing April Bentley (formally Sheppard) and I love it there. April is kind and sweet and cares about my well being when prescribing. My husband also sees them. Idk what the negative comments are about... I’ve never witnessed what is being said.
As I get older, I needed to find a doctor that could take care of my medical needs as my age increases. Let me start by saying I don't go to the doctor often, but I have issues that are not resolving on their own. My first visit to April was exceptional! She listened to my concerns and did not just throw pain medication at my problems like so many from the VA have tried. My back and knee pain is something that will take a while to diagnose and hopefully fix, but April was awesome in the first stages of diagnosis and treatment. She ordered an x-ray and chiropractic treatments to attempt to diagnose and fix my aging back and knees. The front office staff was absolutely wonderful, even though i was late and didn't have my insurance card with me. I was treated with the utmost in respect and dignity - something that the medical service lacks these days. They were so patient with me, and for that I am grateful. As I said, I don't run to doctors at every sniffle because of past bad experiences with doctor's and their staff. Now that I've found Airpark Primary Care, I will be less hesitant to seek medical attention when something goes wrong.
Dr. Ruzbarsky are by far the Best and most professional office. I have been with them for 15 years and will never go anywhere else first.
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