Wilkes-Barre, United States
1073 Highway 315 Blvd
$$ - $$$
+15702709168
N/A
I normally enjoy this place very much, but the service was absolutely terrible. We were a walk in Because they don’t take reservations for sushi and they told us 30 minutes. We ended up waiting for two hours and they continued to let 4 or 5 groups a head of us that we watched come in after us. I asked and the guy insisted they came before us very rudely. It is busy and I’m okay with a wait but don’t tell me 30 minutes and then have me wait for 2 hours.
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Amazing place for lunch or dinner. The miso soup was excellent along with their sushi rolls! We had the steak and scallops hibachi along with shrimp tempura. The steak and scallops were melt in your mouth delicious!!! The food came out fast and the staff was very courteous!
absolutely god awful service. waited over an hour and a half for food i never ended up getting. whenever i would ask for help they would disregard me or ignore me.
Ordered food at 430 got there at 515. At 630 I was still waiting. A girl before me waited even longer and realized they had her food sitting on the counter for god knows how long to get cold. Not once was anyone (out of large group of people waiting for takeout) asked or talked to about their order. As a couple that both work in the service industry it is not only unprofessional but very ignorant. The restaurant inside was not busy and about 1/4 of the capacity. Don’t give your money to businesses like this. It’s easy here to get away with it but in any metropolitan area it would never fly . Word of mouth would get around quickly and they’d be out of business. Most people that have never worked in the same field might not understand but service goes a lot further than just the food.
Absolutely Amazing! Great Service, Great Food, beautiful presentation!!!
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